Shipping Policy

Overview

This shipping policy describes the order processing, delivery, and related arrangements for all orders placed on our website. All prices shown on the website are denominated in USD.

Order Processing

After you place an order, we will process and prepare your items for shipment within 1 to 3 days. Processing work includes verifying order information, checking product quality and securely packing goods. Processing may take slightly longer during periods with high order volume.

Delivery Timeframe

Once the package departs from our warehouse, the estimated delivery time is 6 to 12 days. Delivery times are estimates and are not guaranteed. Delays may occur due to carrier interruptions, local logistics arrangements, customs review, weather changes and other factors beyond our control.

Customs and Duties

We take responsibility for all applicable customs duties and import charges for your shipment. You will not be required to pay extra customs or duty fees when receiving the package.

Shipment Tracking

After the order is dispatched, we will send tracking information to you so that you can track the delivery progress of your package. If the tracking information stops updating for a long time or you encounter delivery problems, you can contact our team for help through the Contact Us page.

Undeliverable and Returned Packages

If the package is returned to us due to an incorrect shipping address, multiple failed delivery attempts or refusal to receive the parcel, we will contact you to discuss available solutions. Additional charges may apply if the package needs to be resent.

Address Modification

Please confirm your shipping address carefully before completing checkout. If you need to change the shipping address after submitting the order, please contact us as soon as possible. We can only adjust the address if the order has not been shipped. Once the package is in transit, address changes cannot be guaranteed.

Policy Updates

We reserve the right to modify this shipping policy at any time. Updated content will be posted directly on this page. We recommend reviewing this policy before placing each order.

Contact

If you have questions about delivery schedules, tracking or other shipping related matters, please reach out to our support team through the Contact Us page on our website.