Privacy Policy

Introduction

We respect your privacy and take reasonable steps to protect your personal information when you browse and shop on our website. This policy explains the types of information we collect, how we use that information, who we may share it with, and the choices available to you regarding your personal data.

Information We Collect

We collect information that you actively provide to us. This information is gathered when you place an order, submit messages through our contact form, sign up for updates, or create an account. The data may include your name, email address, shipping address, phone number, and payment related details.

We also collect basic non-identifying information automatically as you browse our site. This includes your device type, browser type, general geographic region, pages you view, and the amount of time you spend on different sections of the website. This information helps us understand how visitors interact with our store so we can improve page layout, product selection and the overall shopping experience.

How We Use Your Information

Your personal information is primarily used to process and fulfill your orders. This includes arranging shipment, sending order confirmations, sharing delivery updates, and managing returns and refunds. We use your contact details to reach out to you if there are questions or issues connected to your purchase.

We may send service related emails about your orders, including status alerts and return notifications. If you choose to receive promotional communications from us, we will share updates about new products, fresh collections and special offers. You may stop receiving promotional emails at any time. Opting out of promotional messages will not disable transactional messages for your existing orders.

Non-identifying browsing information is used to analyze site performance, troubleshoot technical issues, test new features, and adjust our website to work better for visitors.

Sharing Your Information

We do not sell your personal information to any third parties.

We share necessary information only with trusted service providers that help us operate our business. These partners include payment processors, shipping carriers, and fulfillment providers. They are only permitted to use your information to complete the tasks we assign and are required to keep your data secure.

We may release information when necessary to respond to safety risks, protect our rights, or respond to valid requests from official authorities.

Data Retention

We keep your personal information only for as long as it serves the purpose for which it was collected. Order records are retained long enough to complete your purchase, process returns, and handle any related support requests.

If you subscribe to promotional communications, we keep your contact information until you choose to unsubscribe. If you send a request to delete your account or personal data, we will remove your information where possible. Some records may remain stored within archived backups for a limited period.

Your Choices and Rights

You have the right to request a copy of the personal information we hold about you. You can submit this request through the Contact Us page on our website.

You can update or correct your shipping, contact and account information whenever you wish. Every promotional email includes an option to unsubscribe from future marketing messages.

You can also send a request for deletion of your personal data. We will review your request and take action as soon as we are able. A small amount of information may remain in secure backup storage temporarily.

Data Security

We implement practical security measures to protect your personal information from unauthorized access, loss, alteration or disclosure. We use secure connections for data transfer and work with trusted payment service providers to keep payment information protected. No online method of transmission or storage can be guaranteed completely secure, and we cannot promise absolute protection of your data.

Links To Other Websites

Our website may contain links to external websites run by separate organizations. This privacy policy applies only to our own website. We do not control the privacy practices of these outside sites. We encourage you to review the privacy statements of any other website you visit after following a link from our store.

Changes To This Policy

We may update this privacy policy from time to time. Any revised version will be posted on this page. We recommend checking this page occasionally to stay informed about how we handle your personal information.

Contact Us

If you have questions about this privacy policy or the way we collect and use your information, please reach out through the Contact Us page on our website.